If your Spärkel seems to have started (lights are flashing and you hear the motor/pump) but no bubbles appeared in the bottle or bubbles appeared then stopped early in the cycle, you may be experiencing a "stall". Here is how to fix it. Can't hear the motor or pump? You might have an electrical issue.
1. Stop the cycle
Lift the handle (do not lift the top lid latch when the handle is down)
2. Release any pressure in the bottle by opening the top cap or pressing the valve in the center of the top cap:
Pressure in the bottle will prevent the cycle from starting.
3. Make sure there is a carbonator in the system.
Lift the top lid, you should see the white carbonator material when you look down into the carbonation chamber (look into the hole where you pour the carbonator). If you don't see the white material, pour in a new Carbonator (A&B).
4. Start the cycle on Level 2 (Level 2 is enough to give good carbonation and identify the issue.)
5. When the cycle has started and as soon as the bubbles stop appearing, grab the bottle and push it down with a twist when it is operating, like this:
Requires a push:
This action opens the bottom spigot valve. This valve is made of silicone and may have become sticky during shipping in a hot ocean container. Please note that a stuck valve is not dangerous - any excess pressure will be released via an interior pressure relief valve. When you 'unstick' it, the bubbles will start flowing into the bottle. Note that this bottle will be carbonated but only weakly. Your next bottle should be fully carbonated and you should be able to operate normally.
If your Spärkel is now operating properly but you used a number of carbonators to get things working properly please fill the following form to confirm your current mailing address and we will mail you another bag :).
If after two times getting the system working properly the bubbles again stop entering the bottle as the system pressurizes, your system is, unfortunately, experiencing recurring stalling. Stop the cycle by lifting the handle.
Recurring stalling is due to the appliance being out of specifications vs. a stuck valve. An appliance that is out of specifications is considered defective. Please contact customer service or email firstname.lastname@example.org, with the action step "Replacement Request: Out of Specifications Repeated Stall" and request a replacement appliance. Please provide your shipping information, appliance color and when & where the appliance was purchased in the body of the message.
We apologize for the inconvenience and we'll get you sparkling as soon as possible. Unfortunately, this defect affected a