What is the Spärkel return and warranty policy?

Unopened purchases of Spärkel Beverage Systems, Carbonators and Bottles from sparkel.com may be returned by the purchaser to Spärkel for a refund within 30 days of purchase. Purchases from Amazon may be returned according to Amazon's policies.

If you would like to return an unopened purchase made in the last 30 days from sparkel.com, please contact us via this link or email help@sparkel.com

After 30 days, your Spärkel Beverage System ("Appliance") is eligible for our One Year Replacement Warranty, limited by the terms and conditions outlined below. Opened boxes of Carbonators and Bottles may not be returned at any time.

If you would like to request a warranty replacement for your Spärkel Appliance that you purchased within the past year, please contact us via this link or email help@sparkel.com and request a replacement.

 

Spärkel Appliance Limited One Year Warranty - Terms & Conditions

Sparkel Beverage Systems (Spärkel) warrants that your Beverage System ("Appliance") will be free from defects in materials or workmanship under normal home use for one year from the date of purchase. To enjoy the benefits of this warranty, go to sparkel.com to register for this warranty. Spärkel will, at its option, repair or replace the Appliance without charge upon receiving the device and proof of date of purchase. If a replacement Appliance is necessary to service this warranty, the replacement Appliance may be new or reconditioned. This warranty only applies to Appliances purchased and operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province.

What is not covered by the Limited Warranty?

THIS WARRANTY DOES NOT COVER GENERAL LIABILITY, OR DIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES TO PROPERTY OR TO PERSONS RESULTING FROM THE USE OF OR INABILITY TO USE THE APPLIANCE, AND DOES NOT COVER INCIDENTAL COSTS RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending upon the state or province of purchase. Nor does this warranty cover damages caused by services performed by anyone other than Spärkel or its authorized service providers, use of parts, bottles or carbonators other than genuine Spärkel parts, bottles or carbonators, or external causes such as abuse, misuse, inappropriate power supply or acts of God.


Other Limitations

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, SPARKEL HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR APPLIANCE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY OTHER PARTICULAR PURPOSE.  Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending upon the state or province of purchase.


How do you obtain warranty service?

Spärkel Appliances are high quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, contact Spärkel through www.sparkel.com. Do not return your Appliance for servicing without first communicating with Spärkel to obtain an Authorization to Return (ATR) number. Spärkel Appliances returned without an ATR number will be returned to the sender without servicing and at the sender’s sole cost and expense.


Sparkel Beverage Systems, 12 Upjohn Road - Unit 6, Toronto, ON, Canada M3B 2V9 - www.sparkel.com

 

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